Privacy Policy for Controlled Air LLC
Effective Date: AUG 15, 2024
At Controlled Air LLC, accessible from www.controlledairllc.com, we prioritize protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you use our services or visit our website. By using our site, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
Technical Data: IP address, browser type, operating system, and browsing behavior.
Service Information: Details you provide about your HVAC systems, maintenance requests, and preferences when requesting services.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
To provide and improve our HVAC services
To respond to your inquiries, schedule appointments, and offer customer support
To send promotional materials, newsletters, and special offers (you can opt-out anytime)
To analyze and enhance our website’s functionality and user experience
To comply with legal obligations or protect our rights and the safety of our customers
Internal Links: For more information on our services and maintenance plans, feel free to explore our site.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with:
Service Providers: Third-party companies (such as payment processors or marketing platforms) that assist us in providing services to you.
Legal Requirements: If required by law or in response to legal proceedings, we may disclose your information to comply with governmental requests.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, including:
Session Cookies: To operate our site and provide essential features.
Analytics Cookies: To gather information on site traffic and user behavior (e.g., Google Analytics).
You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the website.
External Links: Learn more about cookie policies and how to manage them at All About Cookies.
5. Data Security
We take reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted databases, secure server protocols, and limited access controls.
However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Data Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: You may opt out of receiving promotional emails or marketing materials by following the instructions provided in the communication.
To exercise your rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may include links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices or content. We encourage you to read their privacy statements before interacting with these sites.
8. Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us immediately, and we will delete the information.
9. Changes to Our Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this policy.
10. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Controlled Air LLC
Email: controlledairllc@gmail.com
Phone: (925) 784-7301
This privacy policy is designed to be compliant with general privacy laws like the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), making sure that Controlled Air LLC is transparent about how it handles personal data.
